Cake Maker Wokingham Reading


Terms & Conditions of Booking

Please ensure that you have read and agree to the following Terms & Conditions before placing your order with The Berkshire Bakesmith. By placing an order with The Berkshire Bakesmith, you agree that you have read, understood and accept the following Terms & Conditions

  • By paying a deposit to secure your booking with The Berkshire Bakesmith, you are confirming your acceptance of these Terms & Conditions
  • You understand that your order is not confirmed and is not deemed to be fully booked until such times as your deposit has been paid and your order has been confirmed in writing by The Berkshire Bakesmith
  • You understand that your deposit payment is non refundable if you cancel your order for any reason, either on or before collection or delivery of your order
  • You understand that in the unlikely event your order needs to be cancelled by The Berkshire Bakesmith for reasons beyond control, your deposit payment will be refunded to you in full. The only exception to this is in the event of you agreeing to The Berkshire Bakesmith transferring your order to another trusted, professional local cake maker, in which case your deposit will be transferred to the cake maker completing your order
  • You understand that The Berkshire Bakesmith reserves the right to terminate immediately your order if you behave in a way that is deemed to be inappropriate or offensive and in this event, your deposit will not be refunded to you
  • You understand that if you do not pay the balance of your order in full, on or before collection or delivery of your order, or on or before the date stated on your Order Agreement, your order will remain the property of The Berkshire Bakesmith and your deposit will not be refunded to you
  • You understand that if you are requesting The Berkshire Bakesmith to replicate a design from a photograph, the design you receive will have differences to the image supplied. The Berkshire Bakesmith does not directly copy another cake artist's design. The design you receive may be similar to the photograph you supply, but will not be an exact copy. The only exception to this is if you are providing a photograph of a cake that was designed by The Berkshire Bakesmith, in which case a very close copy of the design will be created but you accept that some differences may occur as each design is handmade
  • If you are placing an order for a gluten free, dairy free, egg free, nut free or vegan cake, or any other cake being made to cater for a specific dietary requirement, you understand that although your cake will not directly contain these products, you also understand that whilst every care is taken to avoid any cross contamination with these products, The Berkshire Bakesmith cannot guarantee with 100% certainty that there will be no traces of these products present due to the ingredients being present in the kitchen